A passenger’s experience with your airport begins before they reach the terminal. From apps that alert you to open parking spaces, rideshare and pre-flight food ordering, this panel will discuss the various ways technology is enhancing the passenger experience.

Moderator: Winston Burns, Managing...

Passengers expect to experience a certain level of technology. How to engage and interact with a passenger with no physical contact?

Moderator: Clarence LeJeune, CEO, LeJeune and Associates, LLC

Panelists: Zenola Campbell, Vice President of Concessions, Dallas Fort Worth International Airport; ...

Technology upgrades and enhancements require planning and forethought. How do you evaluate what type of investment to make and prepare for the fiscal impact?

Moderator: Sharon Heard-Brown, Assistant General Manager, IT Operations, Hartsfield-Jackson Atlanta International Airport

Panelists: Paul...

How does technology play a role in how we communicate with passengers in the future? What methods do we use to capture passenger data and implement improvements to the passenger experience?

Moderator: Cassandra Bozeman, Chair, AMAC Corporate Development Committee / At-Large Director, AMAC Board ...