The Touchless Passenger Experience
Technology
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52m
Passengers expect to experience a certain level of technology. How to engage and interact with a passenger with no physical contact?
Moderator: Clarence LeJeune, CEO, LeJeune and Associates, LLC
Panelists: Zenola Campbell, Vice President of Concessions, Dallas Fort Worth International Airport; Jai Ferrell, Assistant General Manager, Commercial Development, Hartsfield-Jackson Atlanta International Airport; Megan O'Connell, Marketing and Customer Service Manager, MarketPlace PHL; and Courtney Thornton, Executive Vice President, Corporate Strategy & Business Development, Hudson Group
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